WANDRD: Strategic CRO changes that enhanced conversion and AOV
Article detail for :
Test #1: More bundles, higher AOV
The WANDRD PRVKE bag has a robust “upgrade” section, where users can upgrade from the basic pack to a bundle with accessories. The hypothesis was that users would be more likely to engage with the bundle upgrade products (and ultimately spend more per visit) if they have to view the bundle section before getting to the add-to-cart button. So for the test, we moved the ATC button below the bundle upsell section.
Outcome:
The variant (moving the ATC button below the bundle upgrades) had a 13% higher conversion rate, and the average order value was $10 higher!
The winning variant is now rolled out to all users.
Test #2: Increasing CR with just a few words
It’s important to highlight any unique value proposition that a brand offers. For WANDRD, one of these value adds is fast shipping on all orders (2-3 days). Since users appreciate transparency when it comes to shipping, we tested adding a shipping speed message to their drawer cart.
Outcome:
We found that adding this message increased conversion by 9%, and added an additional 6% in revenue per visitor. A key takeaway from this test is that users just want to know what to expect when it comes to shipping, even if it isn’t free.
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+13%
Conversion rate improvement
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+6%
Average order value