Maintaining brand personality while improving performance
Popsmith already had a well-defined brand personality, but their email marketing strategies were not delivering the desired conversion, retention, and engagement rates. They needed help integrating their personality with results-driven strategies.
Standing out in crowded inboxes
With consumers receiving dozens of emails daily, Popsmith's emails were struggling to capture attention. Their designs, while visually appealing, lacked the elements needed to make them stand out among competitors.
Effectively communicating product value
While the brand had strong visual assets and a unique product, their existing emails did not effectively highlight key product features.